Last Updated: September 5, 2026
The Boutchia’s Real Estate, operated by Andrea L Boutchia LLC (“The Boutchia’s Real Estate,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, protect, and disclose information when you visit boutchiarealestate.com, submit an inquiry, communicate with us, or use our services.
1. INFORMATION WE COLLECT
We may collect personal information that you voluntarily provide to us, including:
First and last name
Email address
Phone number
Current location
Home-building timeline
Estimated home-building budget
Lot ownership or lot-search information
Home-building preferences
Information submitted through forms, chat, email, text message, or telephone communications
Any other information you voluntarily provide to us
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages visited, referring website, and general website usage information.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
Respond to your inquiries and requests
Provide information about real estate and custom-home opportunities in Southwest Florida
Help you understand options related to lot selection, home planning, relocation, and the custom-home process
Schedule and manage consultations or appointments
Provide customer service and follow-up communications
Send email communications you have requested or are otherwise permitted by law
Send SMS/text communications when you have provided the applicable consent
Contact you by telephone when you have provided the applicable consent
Operate and improve our website, services, and customer experience
Maintain business and communication records
Protect against fraud, misuse, or security threats
Comply with applicable legal and regulatory requirements
3. SMS AND TEXT MESSAGE COMMUNICATIONS
If you separately opt in to receive text messages from us, we may send messages relating to your inquiry, requested information, appointment updates, service communications, custom-home opportunities, service updates, or promotional communications, depending on the type of consent you provide.
Consent to receive text messages is voluntary and is not a condition of purchasing any property, product, or service.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to any text message you receive from us. You may reply HELP for assistance.
Your decision to opt out of text messages will not prevent you from contacting us or receiving services through other available communication methods.
4. MOBILE INFORMATION AND SMS CONSENT
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your mobile telephone number, SMS opt-in information, and text messaging consent will not be sold, rented, or provided to third parties or affiliates for their own marketing or promotional purposes.
5. EMAIL AND TELEPHONE COMMUNICATIONS
If you provide your email address, we may use it to respond to your inquiry, provide requested information, communicate about appointments or services, and, where permitted by applicable law, send relevant business communications.
If you provide your telephone number and the applicable consent, we may contact you regarding your inquiry, requested information, appointments, real estate or custom-home plans, and related services.
Where disclosed at the time consent is obtained, telephone communications may use automated technology, prerecorded messages, or artificial intelligence-assisted voice technology.
You may ask us to stop particular communications at any time using the opt-out method provided in the communication or by contacting us directly.
6. WEBSITE CHAT AND AUTOMATED SERVICES
Our website may provide chat, automated messaging, or artificial intelligence-assisted features to help respond to questions, collect inquiry information, assist with scheduling, or connect you with our team.
Information you voluntarily provide through these features may be used to respond to your request and provide relevant services.
Use of a website chat feature by itself does not constitute consent to receive marketing text messages. SMS communications will be handled according to the consent choices you make when providing your mobile number.
7. SERVICE PROVIDERS
We may use service providers that perform functions on our behalf, including website hosting, customer relationship management, communications, scheduling, analytics, information technology, and customer support.
These service providers may process information as necessary to perform services for us and are expected to handle such information appropriately and consistently with applicable requirements.
As stated above, mobile information and text messaging opt-in data and consent are not shared with third parties or affiliates for their own marketing or promotional purposes.
8. COOKIES AND WEBSITE TECHNOLOGIES
Our website may use cookies and similar technologies to operate the website, understand website usage, improve performance, and measure the effectiveness of our services and marketing.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
9. DATA SECURITY
We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or misuse.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. DATA RETENTION
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, provide requested services, resolve disputes, enforce agreements, and comply with applicable legal requirements.
11. YOUR CHOICES
You may contact us to request that we update or correct certain personal information we maintain about you, subject to applicable law.
You may also:
Reply STOP to opt out of SMS messages
Reply HELP for SMS assistance
Use the unsubscribe option provided in marketing emails, when applicable
Contact us directly regarding your communication preferences
Opting out of one communication channel does not necessarily opt you out of other communication channels for which we have a lawful basis to contact you.
12. THIRD-PARTY WEBSITES
Our website may contain links to websites or services operated by other organizations. We are not responsible for the privacy practices or content of websites that we do not control.
We encourage you to review the privacy policies of any external website you visit.
13. CHILDREN'S PRIVACY
Our website and services are intended for adults and are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through this website.
If we learn that such information has been collected, we will take reasonable steps to delete it.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technology, or legal requirements.
When changes are made, we may update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically.
15. CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or your communication preferences, please contact:
The Boutchia’s Real Estate
Andrea L Boutchia LLC
Port Charlotte, Florida 33953
Phone: +1 239-887-1305
Email: [email protected]
Website: boutchiarealestate.com